Frequently Asked Questions

Our office hours may vary by season. Our current hours are:

Sunday: Closed
Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM

We are a pet-friendly community and welcome up to two pets per apartment home! Please note that breed restrictions apply. For more information or to confirm your pet's eligibility, please contact our Management Team.

We offer three spacious floor plan options to fit your lifestyle:

A1: One-Bedroom Apartment
B1: Two-Bedroom Apartment
C1: Three-Bedroom Apartment

The Waters at Hammond is conveniently located at 1600 Bauerle Road, Hammond, LA 70403. Our community is just seven minutes from Southeastern Louisiana University and offers easy access to shopping, dining, entertainment, and other major local destinations.

Enjoy spacious apartment homes with fully equipped kitchenettes in a welcoming community featuring a refreshing swimming pool, a convenient on-site car wash, and exceptional customer service.

While we do not offer furnished apartment homes, we partner with trusted furniture rental vendors to provide convenient furnishing options for our residents.

We are proud to be a smoke-free community, providing a cleaner and healthier living environment for all residents and guests.

We're here to help! You can reach us by calling (985) 336-4480, sending us an email, or stopping by our leasing office. We look forward to assisting you!

To apply, you'll need to submit a completed online application along with proof of income that meets our qualification requirements. If you have a pet or require additional accommodations, we may request supporting documentation.

Applicants must collectively have verifiable income in an amount not less than 3 times the rental rate. Applicants must collectively have verifiable income in an amount not less than 3 times the rental rate.

CREDIT HISTORY. We obtain a credit report on each applicant. Our credit reporting agency evaluates credit (which may include rent payment history) as an indicator of future rent payment performance. An unsatisfactory or insufficient finding will result in the requirement of an additional deposit, guarantor, or denial. Applicants are responsible for ensuring their credit history is accurate.

Online Application. Original rental rate quotes will be honored for 2 business days. The rental rate quote is associated with the apartment home's availability at the time of your quote, move-in date, and lease term requested. Any changes to the time of the quote, your move-in date, or lease term may require a revised rental rate quote which may result in a different monthly rental rate.

You may be required to carry a minimum of $100,000 Personal Liability Insurance coverage. To satisfy this requirement, you must provide evidence of insurance coverage at initial lease signing and maintain this coverage throughout the entire term of your residency. In addition, we may require that you add our community as an “Interested Party,” “Party of Interest,” or similar language. Your lease will have additional details about the insurance requirements.

The application approval process typically takes up to 48 hours, depending on the completion of the screening process and receipt of all required documentation, including proof of income.

We offer short-term lease options for added flexibility. Lease rates may vary based on the length of the lease term and current market conditions. Please contact our Management Team for more details and availability.

We obtain a credit report on each applicant. Our credit reporting agency evaluates credit (which may include rent payment history) as an indicator of future rent payment performance. An unsatisfactory or insufficient finding will result in the requirement of an additional deposit, guarantor, or denial. Applicants are responsible for ensuring their credit history is accurate.

We obtain a criminal background check on each applicant who will reside in the apartment home. It is possible your application will be denied due to criminal convictions.

Security deposit amounts vary based on credit approval and may be up to one month’s rent. Standard security deposit amounts are:

One-Bedroom Apartment: $200
Two-Bedroom Apartment: $300
Three-Bedroom Apartment: $400

Please contact our Management Team for additional details regarding your specific application.

Base Rent: The monthly rental amount for your apartment home.

Total Monthly Leasing Price: The total monthly cost includes the base rent plus any fixed, mandatory monthly fees. Additional monthly charges include:

Water/Sewer Fee: A flat-rate charge based on apartment size:
One-Bedroom Apartment: $35/month
Two-Bedroom Apartment: $45/month
Three-Bedroom Apartment: $55/month

Door-to-Door Trash Removal: $25/month

Residents are responsible for setting up and maintaining their own electricity, cable, internet, and other personal services. Additional charges may apply for optional add-ons, such as pet fees or carport rentals. Please refer to the Community Fee Guide (CFG) for a complete list of applicable fees and details.

Rent is due on the first day of each month. For your convenience, we encourage residents to make payments online through our Resident Portal. We also accept cashier’s checks in person at our leasing office.

Lease terms vary based on seasonality, availability, and current market conditions. We offer flexible lease options ranging from one-month leases to fifteen-month leases. Pricing may vary depending on the selected lease term and desired move-in date. Original rental rate quotes will be honored for 2 business days.

Prior to your move-in date, you will receive a “Welcome Home Letter” email outlining all necessary steps and requirements to ensure a smooth move-in experience. We understand moving can be stressful, so following the instructions provided in your Welcome Home Letter will help make your transition as simple and seamless as possible.

We offer lease transfer options after six months of residency, provided residents are in good standing with the community. Please note that subletting is not permitted. For more information or to discuss eligibility, please contact our Management Team.

A written 60-day notice to vacate is required prior to your lease end date. Once your notice has been received and processed, you will receive a Move-Out Letter outlining all necessary steps and requirements to help ensure a smooth and stress-free move-out experience.

Bark Park
Yoga Area
Pool Table
Clubhouse
Playground
Gate
Cardio Room
Online Payments
Dog Wash Station
Gated Community
Firepit Seating Area
Lake with Fountains
Parcel Locker Room
Car Wash & Vacuum
Starbucks Coffee Bar
Lighted Walking Trail
24 Hour Maintenance
Gas Grills in Pool Area
48 HR Service Guarantee
Lifestyle Fitness Program
Door to Door Trash Pickup
Co-working Area with Wi-Fi
Sparkling Resort Style Pool
Monthly Community Events
Game Room with Pool Table
Ping Pong Table
State of the Art Fitness Center
Punching Bag

Please refer to the community policies for details regarding amenities that are available 24/7. To help maintain a comfortable environment for all residents, quiet hours begin at 10:00 PM each evening.

At this time, amenity spaces are not available for private party reservations. We encourage all residents to enjoy the community amenities while following applicable community guidelines and policies.

Yes, we offer an active lifestyle to our residents with a 24/7 access Fitness Center, Walking Trail, and Game Room. We also show appreciation to our residents by hosting 2 resident events monthly.

At this time, we do not offer guest suites. The conference room is available for resident reservations during regular business hours only. Please contact the Management Team for availability and reservation details.

Yes, residents guest's may park in any available parking spaces that are not designated as covered parking, provided the vehicle has the proper required documentation.

Our community features a call box system that allows guests to contact residents directly. Residents can then grant access remotely if they choose to allow entry.

We offer ADA-accessible apartment homes designed to provide comfortable and accommodating living options for residents with accessibility needs.

We offer ADA-accessible apartment homes designed to provide comfortable and accommodating living options for residents with accessibility needs.

Yes, we are pet friendly!

Certain breed restrictions apply. Restricted breeds include:

Pit Bull Terriers / Staffordshire Terriers
Rottweilers
Doberman Pinschers
Chows
Presa Canarios
Akitas
Alaskan Malamutes
Wolf Hybrids
German Shepherds

Please refer to the Resident Qualification Acknowledgment for complete details regarding our pet policy and requirements.

Max 2.

Yes, we welcome service animals with the proper required documentation. Please contact our Management Team for additional information and assistance with the approval process.

Yes, we have a Bark Park (dog park) and a Dog Wash Station.

Yes, 2 pets per unit allowed: $250 per pet deposit and $15 per pet fee monthly.

Not located in neighborhood.

The Waters at Hammond is conveniently located less than 0.5 miles from Hammond Square, offering easy access to a variety of shopping, dining, and entertainment options. Residents can enjoy nearby retail stores, restaurants, coffee shops, and popular fast-food locations just minutes from home.

Notable public schools include: Southeastern La University Lab School – Pre-K–8, Hammond Eastside Magnet – Pre-K–8, Hammond Westside Montessori – Pre-K–8, Woodland Park Magnet – Pre-K–3, Greenville Park Leadership Academy – 4–8, Hammond High Magnet School – 9–12, Hammond Junior High – 7–8.

Other public schools include Hammond Eastside Primary, Hammond Westside Primary, Hammond Westside Upper Elementary, Hammond High, and the Tangipahoa Parish Adult Education School.

Private Schools: Holy Ghost Elementary – PK–8, Harvest Christian Academy – PK–8, St. Thomas Aquinas Regional Catholic High School – 9–12, Trafton Academy at Hammond – PK–8, Oaks Montessori School – Pre-K–8.

Southeastern University.

Less than a mile away.

For your convenience, we encourage residents to make payments online through our Resident Portal. We also accept cashier’s checks in person at our leasing office.

Prior to your lease expiration, you will receive an email with options to select a new lease term. If you need assistance with the renewal process, please contact our Front Office Team, and we will be happy to help.

Residents can conveniently submit requests and access community resources through the Resident Experience App. For additional assistance, residents may also contact the Front Office Team during regular business hours.

Yes, Loft Living portal.

We proudly offer military and state employee discounts. Please contact our Management Team for eligibility requirements and additional details.

We offer a game room equipped with wireless internet access, providing residents with a comfortable space to relax, connect, and enjoy their leisure time.